Give your shop a clearer way to manage custom jobs from
the first customer request to final pickup or shipment.
From the first customer call, ForgeFlow captures everything — contact info, product specs, engraving text, quantity, deadline, and deposit. No more re-entering data or hunting for sticky notes.
Create professional estimates for trophy, engraving, and custom award orders without rebuilding the same pricing details every time.
Let customers review artwork, engraving layouts, names, logos, and design proofs before the job reaches production.
Track every order through each production stage, from design and proofing to engraving, assembly, quality check, packing, or shipping.
Instead of traditional inventory management, use a structured product and materials library to manage commonly used trophies, plaques, medals, blanks, and engraving materials.
Reduce phone calls and manual updates by keeping customers informed about approvals, order status, payment, pickup, and delivery.
Generate invoices, track deposits, manage balances, and keep payment information connected with the related order or work order.
Manage pickup, delivery, packing, shipping status, tracking information, and customer notifications from one place.
Allow customers to view orders, approve artwork, check status, see invoices, and place repeat orders without calling your shop every time.
Monitor sales, pending approvals, production workload, open invoices, completed jobs, and overall shop performance.
Assign responsibilities to team members as designers, production staff, and admin so teams know exactly what needs to happen next.
Give your team one clear workflow to manage every order from intake to completion.
